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Telecom Commercial Communications Customer Preference (Third Amendment) Regulations, 2026 - AI/ML-based spam detection and inter-operator sharing

The Telecom Regulatory Authority of India (TRAI) notified the Telecom Commercial Communications Customer Preference (Third Amendment) Regulations, 2026 to shift anti-spam enforcement from a complaint-driven model to a proactive, AI/ML-driven triage system. Under these amendments, access service providers must deploy artificial intelligence and machine learning (AI/ML) systems to flag high-probability Unsolicited Commercial Communications (UCC) and Calling Line Identifiers (CLIs).

The AIACT.IN India AI Regulation Tracker

This is a simple regulatory tracker consisting all information on how India is regulating artificial intelligence as a technology, inspired from a seminal paper authored by Abhivardhan and Deepanshu Singh for the Forum of Federations, Canada, entitled, "Government with Algorithms: Managing AI in India’s Federal System – Number 70".

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We have also included case laws along with regulatory / governance documents, and avoided adding any industry documents or policy papers which do not reflect any direct or implicit legal impact.

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September 2026

Issuing Authority

Telecom Regulatory Authority of India (TRAI)

Type of Legal / Policy Document

Secondary Legislation

Status

Enacted

Regulatory Stage

Regulatory

Binding Value

Legally binding instruments enforceable before courts

Related Long-form Insights on IndoPacific.App

The LegalTechPolicy.com Playbook, First Edition

Reimaging and Restructuring MeiTY for India [IPLR-IG-007]

Averting Framework Fatigue in AI Governance [IPLR-IG-013]

Decoding the AI Competency Triad for Public Officials [IPLR-IG-014]

AI Bias & the Overlap of AI Diplomacy and Governance Ethics Dilemmas

Artificial Intelligence, Market Power and India in a Multipolar World

Related draft AI Law Provisions of aiact.in

Section 11 – Registration & Certification of AI Systems

Section 13 – National Artificial Intelligence Ethics Code

Section 22 – Shared Sector-Neutral & Sector-Specific Standards

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